Privacy Policy Overview

Your privacy matters to us. This policy explains what data we collect, how we use it, and your rights to control your information.

Information We Collect

We gather information to provide support, improve our services, and respond to your requests.

  • Details you provide when registering for resources—such as name, email, or preferred topics.
  • Technical data like device type, operating system, and general usage patterns.
  • Activity logs for tracking guide downloads, page visits, and resource requests.
  • Any feedback, questions, or comments submitted through our contact forms.

How We Use Your Data

We apply your data solely to provide personalised resources and improve user experience.

  • Fulfilling your requests for activity guides, tools, or support.
  • Analysing site performance to shape relevant content and suggestions.
  • Contacting you for optional follow-up, announcements, or to clarify resource needs.
  • Ensuring compliance with UK and EU data laws through secure processing.

Legal Basis Under UK GDPR

Collection and usage are based on consent or legitimate interest where appropriate.

We never sell your data and process it solely according to current United Kingdom regulations.

Data Sharing

Your personal information is not shared with third parties except as required by law.

  • Our service partners (hosting, analytics) follow strict confidentiality contracts.
  • Authorities or regulators may receive data if legally necessary.
  • With your consent, we may reference feedback or success stories, anonymised or as you allow.

Data Security

We use encryption, secure platforms, and access controls to protect stored data. While no online process can be 100% secure, we regularly review our procedures to strengthen protection.

Your Rights

UK residents may request corrections, data access, deletion, or withdrawal of consent at any time.

  • Request a copy of your personal data or corrections to any inaccuracy.
  • Withdraw consent for communications or resource updates at any time.
  • Ask us to delete your personal data, where legally permitted.
  • Complain to a UK regulator (ICO) if your data rights are not upheld.

Cookies & Tracking

Cookies support site performance and resource delivery. Please see our Cookie Policy for details and choices.

Read Cookie Policy Read Cookie Policy

Contact Us

Questions about privacy? Reach out for clarifications or to exercise your rights.

Contact Email: content@lenorlevor.com

Support Phone: +44(0)3854252065

Postal Address: New World Business Centre, Station Road, Warmley, Bristol, BS30 8XG United Kingdom

Privacy Policy Changes

Updates may occur to improve clarity or comply with UK law. We’ll note big changes here.

Last Updated: May 8, 2026